INTERNET BASED HOSTED RECREATION AND PARKS MANAGEMENT SOFTWARE

The City of Alameda Recreation and Park Department (the “City”) invites proposals for an internet based hosted solution for Recreation and Parks Management Software that is comprehensive, yet simple and user friendly and is designed to manage, schedule and organize a diverse set of Recreation and Parks Programs.

This software system should provide for the functionality as described in this RFP without considerable customization. The system should include Program Registration (for a wide variety of programs including basic registration, online registration by customers, third party, scheduled payments, and drop-in). The system must support Facility Scheduling, Reporting, up to seven Point of Sale locations and Athletic League Management. It should include membership based registration which allows for customers to gain entry to facilities, gain entry to programs and purchase items at point of sale locations. It should include marketing options including mail, emails, SMS text messaging, social media and the Internet.

The system should be compatible with the City’s financial institution for the purpose of providing reports and receiving/providing payments.