Sometimes we can do better and we always want to improve. To file a complaint, review the Citizen Complain Brochure, Click Here. After viewing the Citizen Complain Brochure, if you want to speak to an on duty Patrol Sergeant, call (510) 337-8824 and provide your contact information for a call back if he/she is not available. If you want to file a formal complaint, you can download a formal complaint form, Click Here, and come to APD to drop off the completed form at the front counter with the on duty Patrol Sergeant or Inspectional Services Sergeant.